Frequently Asked Questions
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The Neatnik Saucer provides extended table and play space for baby diners. The Neatnik Saucer fits in standard restaurant high chairs and overlaps the dining table so babies can play with their toys and eat their meals without dropping food to the floor or putting unsanitary objects in their mouths. Easy to clean and easy to carry (Neatnik Saucers collapse into a 12" x 12" matching carrying case), the Neatnik Saucer is the must-have companion for today's on-the-go parents.
What does Neatnik Saucer do?
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Neatnik Saucer solves two problems parents face when dining with their babies. As a clean, safe dining and play area, parents won't have to worry about their child teething on public high chairs or dirty tables. In addition, the Neatnik Saucer prevents toys, food and pacifiers from falling to the floor (and getting dirty or wasted).
How do I use my Neatnik Saucer® at a restaurant?
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Neatnik Saucer includes two main parts: the chair liner and circular tray. The chair liner portion fits in the seat of the high chair, and includes slots for easy access to the safety straps. The tray portion is designed to overlap with and suction to the restaurant table, and includes a rim to prevent small food items and liquids from falling to the floor. Don't worry - it's not necessary for the rim to be fully upright in order to keep food and liquid off the floor (and off the grown-ups' table)! Parents can prevent projectile toys by securing toys to the Neatnik Saucer with its handy Velcro straps.
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Setting up Neatnik Saucer is a quick and easy task - and so, for that matter, is packing it up (because we all know that sometimes leaving a restaurant quickly is a must with young children)! Most people can set up or pack up Neatnik Saucer in a few seconds.
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Place seat portion in high chair and position the chair close to the table, with the tray overlapping the tabletop.
- Pull the safety straps through the seat liner side holes
- For some surfaces, wet and press suction cups to secure to table
- Place baby in the seat. Always make sure to strap your baby in the high chair and use the safety belt lap restraint
- If you want you can attach toys to the Velcro straps
When it's time to pack up, simply:
- Unfasten the high chair safety straps and lap restraint, and remove your child from the high chair
- With one hand under the Neatnik Saucer tray, lift the small tab on the suction cups to release them from table
- Tilt the Neatnik Saucer to empty crumbs, food, leftovers and other casualties onto tabletop
- Clean the Neatnik Saucer with a baby-safe disinfectant wipe
How do I expand and collapse Neatnik Saucer?
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To see how quick and easy it is to expand and collapse the Neatnik Saucer, check out our online demo! Click Here to view the online demo
- To expand Neatnik Saucer, hold it away from your face and unfold it by twisting your wrists. We've had people tell us that folding and unfolding the Neatnik Saucer reminds them of folding and unfolding the sun shade for their car
- To collapse Neatnik Saucer, grasp either edge of Neatnik Saucer with your wrists facing up. Hold the saucer on back rim about 6-8 inches on either side of Neatnik Saucer logo (at about 4:00 and 8:00). Begin to fold the edges toward the middle - kind of like making a taco - but allow the edges to cross with one edge overlapping the other edge. Grip both overlapping edges with one hand, and use the other hand to lift the edge of the rim that is now closest to the floor to meet the hand that is holding the other two edges.
How do I use the suction cups?
- Your Neatnik Saucer™ suction cups will stay in position better if you moisten the underside of the cup with a small amount of water on your finger. Please be aware that the suction cups work well with some surfaces and will not perform with a table cloth. However, you can still use your Neatnik Saucers with tablecloths - and your host will thank you for keeping their linens clean!
What is included with Neatnik Saucer?
- Each Neatnik Saucer comes with a matching, stylish 12" by 12" carrying case. The case includes a pocket for baby wipes and a wristlet for easy attachment to strollers, diaper bags, purses or, of course, wrists
What are the dimensions of Neatnik Saucer?
- An expanded Neatnik Saucer has a diameter of 28 inches. Of course, when it's time to go, the Neatnik Saucer collapses into a convenient 12" by 12" matching carrying case
How can I clean and care for my Neatnik Saucer?
- You can clean your Neatnik Saucer with baby-safe disinfectant wipes or a warm sponge and soapy water. Please do not use abrasives or place in your washing or drying machine. The Velcro on the seat can be wiped in the same manner or submerged in warm soapy water, rinsed and left in the open position to dry
How can I clean the Neatnik Bibs or Neatnik Slides?
- You can wash Neatnik Bibs and Neatnik Slides on the gentle cycle in your washing machine and dry them on low heat
Where can I buy a Neatnik Saucer?
- At this time, Neatnik Saucer and other Neatnik products are sold online at www.neatniksaucer.com and in fine retail stores. Please click here to see a list of retailers.
Where is Neatnik Saucer manufactured?
- Neanik Saucer is made in the U.S.A. - specifically, in the great states of Texas and Wisconsin
Why is my Neatnik Saucer slightly different than the photo?
- Each Neatnik Saucer is hand made, each one is slightly different - the slight variants won't affect performance
What is Neatnik Saucer made of?
- Neatnik Saucer is made of baby-safe, non-porous, hypo-allergenic materials - oil cloth and nylon
What do I do if my purchase is damaged when I receive it?
If you received a damaged Neatnik Saucer, please send it back to us with your packing receipt and a letter of explanation. Our mailing address is:
Coulson's Crib, LLC
3764 Rice Blvd.
Houston, Texas 77005
Please note that we won't be able to accept returns after 30 days
How do I return a purchase?
If you would like to return one of your unused Neatnik® products within 30 days of the ship-date of your purchase, please send it, along with your packing receipt and a letter of explanation to:
Coulson’s Crib, LLC
3764 Rice Blvd.
Houston, Texas 77005
Parents – Please Be Aware:
Neatnik Saucer® is not a toy, swing or sling. Always use it with a highchair and do not suspend child without the support of a highchair. Secure child with the safety straps that are provided on the highchair. Never leave child unattended. Adult supervision required.